Last updated: February 2026
Forshaw Tech is a trading style of Forshaw Security Ltd (“we”, “our”, “us”). This privacy policy explains how we handle personal information when you visit our website, contact us, or use our booking services. We aim to keep data handling simple, transparent, and proportionate to the services we provide.
1. Who We Are
Forshaw Tech
Trading style of Forshaw Security Ltd
United Kingdom
We provide residential technology support, network upgrades, connectivity solutions and smart system integration.
Contact Email: chris@forshawtech.co.uk
Website: forshawtech.co.uk
2. What Information We May Receive
We only collect information that is necessary to respond to enquiries, manage bookings, or deliver our services.
Information you provide directly
- Name
- Email address
- Telephone number
- General location or postcode
- Details included in your enquiry or booking
You may provide this information by our secure email, telephone, or through our booking platform.
Booking information (Setmore)
If you book an appointment online, your contact details and appointment information are processed by our booking provider, Setmore. We only access the information required to manage your appointment.
Technical website data
Basic technical information may be collected automatically by the website or hosting environment, such as:
- IP address
- Device or browser type
- General usage statistics
We do not use customer data for marketing databases or profiling.
3. How We Use Your Information
We use personal information only where necessary to operate our business, including:
- Responding to enquiries
- Scheduling appointments
- Delivering technical services
- Providing ongoing support where requested
- Maintaining the security and functionality of our website
We do not sell, rent, or trade personal data to third parties.
4. Processing (UK GDPR)
Under UK data protection law, we rely on the following lawful bases:
- Legitimate interests: responding to enquiries and operating our services
- Contractual necessity: where you request or book services
- Legal obligations: where required by law
We aim to keep data processing limited and proportionate to the services we provide.
5. Third-Party Providers
We use trusted third-party services to operate parts of our website and booking process. These may include:
- Website hosting providers
- Online booking systems (such as Setmore)
- Basic analytics tools used to understand site performance
These providers process limited information on our behalf under their own privacy and security practices.
6. Cookies and Analytics
Our website may use standard cookies or technical analytics to help us understand general site usage and improve performance. You can manage cookie settings through your browser.
7. Data Retention
We keep personal information only for as long as reasonably necessary to:
- respond to enquiries
- deliver services
- maintain business records where legally required
We do not maintain large marketing databases or long-term customer profiling systems.
8. Data Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, or disclosure.
9. Your Rights
Under UK data protection law, you have rights which may include:
- Requesting access to your personal information
- Requesting correction of inaccurate data
- Requesting deletion where appropriate
- Objecting to certain processing activities
To make a request, contact us using the details above.
10. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our services or legal requirements. The latest version will always be available on our website.
11. Contact
If you have any questions about this privacy policy or how your information is handled, please contact:
Forshaw Tech
Trading style of Forshaw Security Ltd
Email: chris@forshawtech.co.uk