IT and Business Systems
Practical IT for modern workplaces
Reliable technology and straightforward support for small businesses, growing teams, retail premises, shared offices and professional home workspaces.
We help smaller organisations create dependable working environments without unnecessary systems, confusing terminology or impersonal support contracts.
Business IT services
The technology your working day depends upon
From a single professional workspace to several connected locations, we help keep your people, devices and business systems working together.
Business IT support
Remote and on site assistance for everyday faults, software problems, device issues and technology that is interrupting your work.
Workplace devices
Setup and support for Apple and Windows computers, phones, printers and the equipment your team uses throughout the working day.
Microsoft 365 and email
Support with business email, Microsoft 365, user accounts, access permissions and adding or removing members of your team.
WiFi and business networks
Reliable wired and wireless connectivity for offices, retail premises, home workspaces, garden offices and shared working environments.
Storage and backup
Considered storage and backup solutions that help your team organise, access and protect important business files.
Remote management
Secure online management for compatible network systems, allowing faults and configuration requirements to be investigated more efficiently.
Who we support
Built around smaller organisations
You do not need a large office or an internal IT department to benefit from a professionally designed and supported technology environment.
Small businesses
Practical support for organisations that need reliable technology but may not require a full time internal IT team.
Growing teams
Systems that can develop as new people, devices, workspaces and business locations are added.
Retail premises
Dependable connectivity for tills, payment devices, staff systems, guest WiFi and other connected technology.
Home based businesses
Professional connectivity and IT support for people operating a business from home or working remotely.
Garden offices
Reliable connectivity extended from the main property to a dedicated garden office or separate working space.
Shared workspaces
Carefully separated connectivity for staff, guests, independent businesses and shared workplace equipment.
The complete workspace
Business technology should work as one system
Computers, WiFi, cloud services, printers, storage and user accounts are closely connected. A problem with one part can affect the whole working environment.
Rather than looking at each device separately, we consider how your complete setup is being used and where the real point of failure may be.
A card machine or computer that keeps losing connection may not be faulty. It could be poor WiFi coverage, an overloaded router or the way the network has been configured.
People working in the office, at home or remotely
Computers, phones, printers and payment equipment
Internet, WiFi, switching and connected locations
Email, storage, applications and remote access
Business connectivity
A network designed around how you work
A business network may need to support staff computers, phones, payment devices, printers, guest WiFi and other connected systems without everything competing for the same connection.
We can separate different types of users and equipment where appropriate, helping to improve reliability, organisation and control.
For garden offices and separate buildings, connectivity can be extended using cabling, fibre or a professionally configured wireless link.
- Reliable WiFi throughout the working environment
- Separate staff and guest networks
- Connectivity for card machines and business equipment
- Garden office and outbuilding connections
- Support for future devices and business growth
Remote management
Support without waiting for every problem to become a visit
Compatible business networks can be connected to our management platform. This gives us secure remote access when you ask for assistance.
We may be able to investigate equipment status, connectivity and approved configuration changes without travelling to the premises first.
Businesses operating from several shops, offices or working locations can also benefit from a clearer view across each connected site.
Remote access does not mean your business is constantly monitored. The level of management and support is agreed with you.
- Faster investigation of network problems
- Secure access to compatible managed equipment
- Support across several business locations
- Approved configuration changes completed remotely
- Clearer records of the installed network
Support built around experience
Tell us what is happening in everyday language
You do not need to diagnose the problem before contacting us. Explain what is happening and how it is affecting your work. We will investigate from there.
Understand
We establish what is happening, who it is affecting and what the business needs to achieve.
Investigate
We review the likely causes remotely or arrange an on site visit where physical work is required.
Resolve
We explain what we have found and agree the most practical way to move forward.
Business technology in practice
From physical installation to final configuration
Our in house team can complete the cabling, equipment installation, network configuration and ongoing technical support.
Our approach
Simplicity from the first conversation
The process is shaped around your business, without making you manage the technical detail.
Discuss
Tell us what is not working or what you would like to improve.
Assess
We review the existing environment and identify the genuine requirement.
Deliver
The agreed work is installed, configured and tested carefully.
Support
We remain available for advice, changes and future assistance.
Frequently asked questions
Business IT support without the confusion
Do we need a full time IT support contract?
No. We can help with individual problems, planned improvements and ongoing support shaped around the size and needs of your business.
Can you support a business operating from home?
Yes. We support professional home workspaces and garden offices where reliable connectivity, business devices and remote working services are essential.
Can you improve the WiFi in our shop or office?
Yes. We can investigate poor coverage, overloaded equipment and unreliable connections before recommending the most appropriate improvement.
Do you support both Apple and Windows?
Yes. We support Apple, Windows and mixed working environments. The devices should be selected around the people using them and the needs of the business.
Can you connect a garden office to the main property?
Yes. Depending on the property, this may be completed using data cabling, fibre or a professionally configured wireless connection.
Can you support several shops or offices?
Yes. Compatible equipment can be managed through an online platform, helping us support networks across several business locations.
Talk to Forshaw Tech
Tell us what your business needs to work better
Whether something has stopped working or your business is ready for a more reliable setup, begin with a straightforward conversation.